Managed Services

IT EXPERTS WHO FIT IN WITH YOUR TEAM

We can act as your IT team or supplement your current team so they can focus on the most important strategic elements of your technology plan.

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What is Managed Services?

What do you do when your internet is down? What about when you need a new server, printer or fax machine? Or when you need access to a file that got deleted? What would you do if all three were happening at the same time? Would your IT staff be able to handle the chaos?

Managed Service Providers (MSPs) either act as your IT department or supplement their efforts and let them focus on the larger, strategic projects instead of the day-to-day monotonous, but necessary, tasks. MSPs will take care of your backups, make sure your internet is running smoothly, fix it if it isn’t and help you make smart decisions about the technological future of your business.

Technology Trends

Technology is always changing. There’s always a newer, faster, more accurate application or device. It’s a hazard of the field. One you don’t have time to keep track of. When we take care of your IT, we’re not just making sure everything runs correctly. We are looking at tech trends and new applications, so we can make sure you keep up with the changes.

Proactive Approach

You don’t know what you don’t know. Can your employees identify a phishing scam? Do they know what to do if they accidentally download malware? Not only can we teach them what to do in a crisis, but we can put measures in place to make sure that they have almost zero chance of ever being exposed to something that could hurt your business.

Team of Experts

As technology changes, and becomes more complicated, it’s more and more difficult to know how to manage it. At Centric, we have more than a combined 30 years of technology experience. We’ve watched tech change and know how to predict where it will go next. As executives, you tell your employees to focus on their strengths. Let us use our expertise in tech to help you grow.

What makes us different?

Watch this short video to learn how having a locally available, proactive IT partner can turn technology into a competitive advantage.

Our Services

Helpdesk Services

Our help desk is critical as it serves as a centralized point of contact for all our client’s technical issues. It allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, our technicians perform several proactive tasks to ensure our clients’ IT systems remain operational and downtime is minimized.

Network Security

Businesses without robust security measures in place are easy targets for hackers. Hacking isn’t the only threat to your system, though. Viruses and spyware can easily and unknowingly be downloaded from emails or the Internet. That’s why Centric monitors your network for vulnerabilities, maintains firewalls and spam filters and provides 24/7 support.

Virtual CIO

As your virtual Chief Information Officer (vCIO), we work with you to develop technology strategies and goals for your organization. We analyze your processes and advise you on the different technology solutions you could implement to enhance your business. Instead of focusing on one specific aspect of your IT department, Centric helps you make decisions to align your overall business and IT goals.

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TOGETHER WE WIN

Our goal is to make sure you have all the tools you need to thrive in 417.

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