3 Ways to Break Down Communication Barriers in Your Tech
If technology could talk, what would it say? Would they hold hands and get along, or fight to the bitter end?
As we become increasingly dependent on technology, it is critical that our technology “talk” with one another. Not “talking” in the literal sense, but working together and sharing data to make your life easier.
In order to effectively compete in the business world today, companies need to have a variety of applications at their disposal. Just think of how many applications you use each and every day, let alone the amount of applications everyone in your organization uses.
Unless these applications operate in tandem, your organization is operating inefficiently. One of the biggest reasons companies such as Amazon and Airbnb are so successful is because of how well their software and applications integrate with one another.
The key to having a competitive advantage within your industry is by implementing technology that complements others. Otherwise, you are not seeing the full potential these technologies have to offer.
Tear Down the Silos
From both a communicative and technological standpoint, working in silos hurts your business; it keeps useful information bottled up in one place, instead of flowing freely to wherever it actually needs to be. Even if the barriers were created unintentionally, they need to be broken down.
The first step in finding broken links within your IT infrastructure is by taking on a DevOps mentality. Have both your developers and operations staff work together to identify issues with the flow of information. Adopting this form of organizational culture will not only tear down technical silos, it will also go a long way in irradiating your communicative ones.
Identify Your Needs
Once the problems have been identified within your current system, ask yourself, “What do we need for our organization to become one cohesive unit?” This approach will take time and resources, but it is definitely necessary to create the base on which you plan to build a more efficient technological infrastructure.
Weeding through the sheer amount of different technology systems and applications is the most difficult part. As soon as you identify your needs, it is much easier to find the applications that will work best for your organization, saving you time and money in the long run.
Develop an Enterprise Integration Platform
This is the part where your technology comes together. After you have found the applications your organization needs, it’s time to put them all in one place. The best way to do this is to either develop or select an enterprise integration platform (EIP), that takes each of your applications and puts them in one place.
Adopting this platform will allow you to connect your technology assets from any point, among your customers, stakeholders and employees. This single platform enables all your business functions to be accessed from one system. No more silos. No more inefficiency.
An EIP is the best way to get your technology to “talk” with each other. Most importantly, it will centralize your data in one space from your applications.