Skip to the content

Tech FAQ: There are no dumb questions

Computers make our lives easy--except when they decide to stop working. There’s nothing quite like the feeling of unmitigated loathing when you go to save a PowerPoint presentation and your computer freezes. Now those two hours trying to attach a YouTube link were all for nothing.

Before you start pulling out your hair, just realize that everyone experiences these problems. Life used to be much easier when the only computer problem you’d face was the blue screen of death, but now we have to deal with spotty Wi-Fi, annoying pop-ups and the occasional cyberattack.

If you managed to find this article, you are well on your way to figuring out how to fix the problem with your computer on your own. You’ve already managed to use the best troubleshooting tool you have, Google.

The first thing you should always try is restarting your computer. Sometimes a fresh reboot is all you need to fix your problem. If that doesn’t work, let’s go over a few of these basic computer problems, troubleshoot them and save you from another migraine.

Sluggish Computer Speed

It can be hard to pinpoint what exactly is causing your computer to be slow. The computer itself could be experiencing issues, or it might just be your internet connection.

Check your hard drive to see if it’s full; this can cause your computer to slow down because it can’t find space to write new files. Try to free up some space by deleting unwanted photos, videos or applications.

You also might be experiencing a slow computer speed because there are too many processes open in the background. Hit Ctrl>Alt>Delete, then click on the Processes tab. Go through the background processes and close out of anything unnecessary in the background. Hopefully, this will free up the space and RAM needed for your computer to run faster.

Troubleshooting Wi-Fi

If you’re experiencing Wi-Fi problems, more likely than not your wireless signal is weak. This can be either a router or an ISP issue. If you can connect to the internet, but you want to check your internet speed, go to Make sure your speed is at least half of what was advertised by your ISP, if it isn’t, there is a problem on their end.

Check your router and make sure all of the lights are green. Red or orange lights means there is an issue, simply unplugging and plugging it in back in will restart the router and the issue should resolve itself.

Recovering Lost or Deleted Files

Before you start freaking out about accidently deleting that expense report you were supposed to turn in last week, know that it’s not completely gone. You just need to know where to look. First, check the Recycle Bin and click Restore for the file you wish to recover.

Next, check your backup hard drive. Hopefully you’re backing up your files. If you aren’t, you need to start. It might not help now, but backing up your files is the best way to recover accidently deleted or missing files.

If you still can’t find the file, it may be time to download some file recovery software.

Computers are complicated and it’s easy for things to go wrong quickly. The best way to prevent issues from arising is to make sure your files are backed up, and be careful what you click on or download. Hopefully, now you can breathe a little easier, knowing that you absolutely have the ability to troubleshoot on your own.

About the author

comments powered by Disqus