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About Us

We're your fun-loving cousins you call when you can't figure out why your internet is down. We're your neighbors who seem to constantly have the newest gadgets, and tell you which is worth the time. We're your friends that you bring your computer to when it's crashed, there are weird squiggly lines on the screen or you just need a tune up.

Just like we help our friends when they need us, our team of expert technicians are available 24/7 to fix any problem your business or your computers have.

We want to see you succeed. Not because we want something from you, but because we genuinely care about the businesses and individuals in our community.

We believe when one business succeeds, we all succeed.

Tech can be confusing. We're not going to pretend otherwise. We just want to help you make the most of it.

We're just local people, invested in local businesses.

 

Have a tech question you just can't seem to find the answer for? Fill out the contact form below and we'll get you connected with one of our technology experts who can help you fix your problem.

 

MEET OUR TEAM

 


ADMINISTRATION


Whitney White 

Business Unit Executive

Whitney is our liaison with the outside world. The bridge between Centric and our clients. With a heart of gold and love for people, Whitney provides the human element to our otherwise technical processes. Her personality is magnetic and her passions are pulled from the world around her. Whatever she can get her hands on, you can be sure she’s fully invested.  Every day is filled with opportunity and experience, which is why you won’t find her sleeping in on a Saturday. It all starts with a cup of coffee.

Amanda Nevill 

Sales Consultant

This home-grown thrifter returns to us after years of traveling to put down roots and connect to a growing community. With a passion for social work and a history as a child advocate, Amanda is a true believer in the power of relationships: to bring solace, to provide insight and to grow a community. She is one of those unique individuals who isn’t afraid to say what she means and create meaningful connections with those around her. Plus, if she can handle two boys under the age of two, she can conquer the world.

Michelle Bray

Staff Accountant

What do you do when life throws you curveballs? Catch them of course. A multitasker, mother, seamstress, baker and grandmother, Michelle believes you only get from life what you put in. And boy does she invest in her life. At work, she manages the billing and payroll for our clients and our employees, as well as those of our sister company. At home, she wears several hats, but always finds joy in the simple silence. If asked, she’ll probably tell you she wishes she could freeze those moments, but, to us, she’s already Wonder Woman.

Garrett Williams

Account Manager

Technology is confusing. With a background in both biological sciences and classical humanities, Garrett is your translator. He helps you understand what went wrong, and how we fixed it. He’s also our in-house geek wrangler. He knows how valuable your time is and makes sure the right person fixes your issues as they arise. When he’s not taking care of clients, you can find him curled up with his jet black German Shepherd, Deimos, or fine tuning his plan for world domination.

Jodie Cox

Dispatch Technician

Who better to make sure you’re problem gets addressed by the right person than a yogi with combat training? Jodie is relentless when it comes to making sure you get the answers you’re looking for in a timely manner. For her, it's more than just a job. She genuinely has a heart for people and wants to get to know you. When you talk to her, ask about how she won 417’s Best Personal Trainer!


ENGINEERING


Bobby Overstreet

Systems Engineer

With a penchant for justice and a heart for his clients, Bobby works closely with 417 businesses to ensure they have the technology and systems in place to secure their offices. His passion for protecting the clients to whom he is charged makes him a valuable asset to our company and our community. Bobby believes that technology is more than just a tool. To him, it’s what shapes our world, defines our success and ensures our safety. Why did this Southern karaoke star make the jump to the land of ice storms? It’s a mystery we may never solve.

Wayne Kilburn

Engineer

With 30 years of IT experience under his belt, Wayne has solved it all. He has a diverse background in nearly every aspect of IT, ranging from engineering to tech services. Wayne views the service he provides as a strategic investment, rather than just a number in an expense account. He has an aura of kindness about him, and his faith and love for community drives him as a professional. It’s no surprise he lives each day under the mantra, “Find the best in someone else. Help them maximize it.” Wayne finds the ways to make our customer’s happy. Even beyond IT.

Joshua Belew

Junior Engineer

Joshua is a rebel. When the world is focused on the future, he wants to jump back in time to see the signing of the Declaration of Independence. When we were in a recession, he built a $100,000 business. As businesses focus on efficiency and automation, he builds personal and professional relationships. But Joshua is also duty-bound to his word and his commitments. Nothing stands in the way of him and his goals.


TECHNICAL SUPPORT


Mary Kay Burris

Technical Support Manager

Our fearless support manager lives three different lives. She is an entrepreneur, the Mother of Ducks and a leader to a team of dedicated support technicians. With a background in engineering and many years running our support team, she ensures that our clients receive a level of service and dedication that is unparalleled. However, she still has time to play pranks with her vast collection of rubber ducks.

Robert Drake

Tier 2 Technician

With a background in banking and computer science, Robert provides analytical expertise. He acts as the first line of defense between our clients and those who wish to disrupt their tech. Though his job is technical, it does not take away from his enjoyment of building relationships with our clients. Robert gets along with everyone and his open-minded personality makes people gravitate towards him. The force is strong with Robert.

Allen Khudak

Support Technician

A son of immigrants. A father to two humans. A poet. An athlete. An EMT. A support technician. A 9/11 responder. It would take too long to list out all of Allen’s accomplishments. He is wise beyond his years, courageous and always ready for a challenge. His background translating for his family as a child, and then helping others as an EMT, uniquely qualifies him to be able to understand the problems our clients face and guide them to solutions.

Susan Rakestraw

Support Technician

With her pixie purple hair and love of shiny things, you’d never guess Susan was from Willow Springs. She’s a master of the Google search and has a background in anthropology. Though her heart for animals and sense of humor are what really make her sing. She shares her knowledge, and always stands her ground, but, until she sees three strangers smile, her day is never done.

Bill Williams

Tier 1 Technician

With a mind for puzzles and a heart for his family, this homegrown Missouri native is ready to tackle whatever problem you can throw at him. Bill’s wife of 34 years and two children are his life. He prides himself on being a good father, a good husband and a good provider. He goes above and beyond in his personal and professional lives and always strives to bring his best for his family and our clients.

Levi Jones

Tier 1 Technician

From a young age, Levi has always been interested in the way things tick. A virtual, technical and real-life ninja, he dedicates his time to understanding and solving the technical issues that plague his clients every day. A local hero in his own right, Levi spends his off hours volunteering at Vision Con, a not-for-profit organization that raises money and awareness for other 417 charities. His dedication, passion and drive to see things done right make him the perfect asset for our team.

Work with Us

Interested in working with our team? Check out our open positions, then fill out an application.